Nicole Serralta is a highly accomplished technology leader with more than 30 years of experience helping businesses simplify, modernize, and scale through smart technology solutions. Driven by a passion for continuous learning and excellence, she holds a Master of Science (M.S.) degree in Educational Technology, which anchors her ability to teach, implement, and demystify complex systems for business owners and teams.
In addition to her advanced degree, Nicole is a Microsoft Certified Professional (MCP), a testament to her expertise across Microsoft technologies. Her career spans database administration, programming, network administration, automation architecture, and systems integration — giving her an unmatched depth of insight into how technology truly works behind the scenes.
Throughout her career, Nicole has built a reputation for staying ahead of industry advancements and translating them into practical, impactful solutions. Her ability to communicate technical concepts clearly to both technical and non-technical audiences makes her a trusted partner for organizations needing clarity, direction, and stability in their technology ecosystems.
Whether she is architecting CRM systems, automating business processes, managing technology stacks for franchises, or serving as a Fractional CTO, Nicole brings a solutions-first approach rooted in problem-solving, critical thinking, and a genuine desire to serve.
Known for her collaborative spirit, strong work ethic, and attention to detail, Nicole consistently delivers high-quality results that empower business owners, teams, and entire organizations to operate more efficiently. Her expertise has made her a sought-after technology strategist for startups, regional alliances, educational programs, and franchise-based organizations across the United States.
Beyond her professional accomplishments, Nicole is an active community leader and serves on the Board of Directors for Women in Successful Entrepreneurship (WISE). She regularly contributes her time and knowledge to support women entrepreneurs, students, and emerging business leaders through speaking engagements, training programs, mentorship, and collaborative initiatives.
With her blend of academic achievement, industry certifications, and hands-on experience, Nicole’s impact continues to shape the businesses and communities she partners with — bringing clarity, confidence, and strategic innovation to those she serves.