We roll with some pretty awesome organizations!
Microsoft Certified
Nicole Serralta, M.S., MCP, is a seasoned Microsoft Certified Professional with over 25 years of expertise. Her strong technical skills, coupled with her collaborative approach and dedication to excellence, make her a respected leader in the technology industry.
eWN CEO Plus Member
Nicole is a CEO Plus Member of eWomenNetwork, where she benefits from the mentorship of Sandra Yancey, the organization's founder and CEO. Sandra's guidance inspires Nicole's commitment to leadership, professional growth, and empowering others within her network.
Start a Network
Nicole Serralta brings her expertise to Start a Network, helping shape its vision of empowering individuals to build impactful professional communities. Her innovative approach and leadership play a crucial role in the platform's growth and success.
Regional Business Alliances
Nicole Serralta serves as Director for Regional Business Alliances, playing a hands-on role in the organization’s daily operations. Her leadership and expertise ensure seamless coordination, fostering strong partnerships and driving impactful results within the professional community.
WISE Board Member
Nicole is a founding board member of WISE, where she has helped shape its vision of fostering innovation and collaboration. Her dedication to empowering professionals and promoting growth has been instrumental in the organization's development and success.
The Great Discovery Course Creator
Nicole Serralta, M.S., MCP, is a course creator for The Great Discovery, where she designs impactful learning experiences. Her expertise and innovative approach empower individuals to gain valuable skills and insights through engaging and practical courses.
Fractional CTO for Celebration Yards
Nicole leads technology strategy and systems development for Celebration Yards, a franchise-based startup offering custom yard sign celebrations. As Fractional CTO, she is responsible for implementing scalable tech solutions, streamlining operations, and creating a comprehensive operations manual to support franchise growth. She is also designing the company website and will be developing a mobile app to serve both franchisees and their customers for seamless booking, management, and communication.
Certified Tech Insights Blog
The Top 3 Tech Mistakes Businesses Make
Learn the top 3 tech mistakes small businesses make—like weak backups and outdated systems—and how to fix them fast. Expert tips from Certified Tech Solutions to save time, money, and stress. ...more
Technology
May 16, 2025•3 min read
Streamline Your Business with Automated Workflows
Boost productivity and reduce manual tasks by streamlining your operations with automated workflows. Discover how automation can save time, cut costs, and enhance customer experiences. ...more
Technology
February 17, 2025•2 min read
Maximizing Sales Efficiency with CRM Automation: A Guide for SMBs
Discover how to boost sales efficiency for small and medium-sized businesses (SMBs) through CRM automation. Explore strategies, AI-powered solutions, and streamlined processes. ...more
Technology
June 05, 2024•5 min read
Maximizing Efficiency with CRM Automation
Boost efficiency with CRM automation! Learn how to streamline tasks, improve customer engagement, and scale smarter—powered by Certified Tech Solutions' expert guidance and cutting-edge SaaS tools. ...more
Technology
April 25, 2024•2 min read
Nicole Serralta, M.S., MCP
Nicole Serralta is a highly accomplished professional with a passion for technology and a commitment to continuous learning. She holds a Master of Science (M.S.) degree in Educational Technology, further solidifying her expertise in technology education. Additionally, Nicole has earned the prestigious Microsoft Certified Professional (MCP) certification, demonstrating her proficiency in Microsoft technologies and solutions.
Throughout her career, Nicole has garnered extensive experience in various facets of technology, ranging from database administration, programming, to network administration. Her dedication to staying abreast of the latest advancements in the industry has enabled her to excel in her roles and make meaningful contributions to the projects she engages in.
As an MCP, Nicole's skill set is bolstered by her in-depth understanding of Microsoft products and services, making her an invaluable asset in designing and implementing tailored solutions to address complex business challenges. Her problem-solving abilities, coupled with her ability to communicate technical concepts to both technical and non-technical stakeholders, have earned her a reputation as an effective and reliable technology professional.
In addition to her technical acumen, Nicole is known for her collaborative spirit and her enthusiasm for working with diverse teams to achieve shared goals. Her strong work ethic and attention to detail have consistently driven her to deliver high-quality results, making her a sought-after professional in her field.
Outside of her professional endeavors, Nicole actively participates in communities and events, sharing her knowledge and experiences to foster a culture of learning and growth among her peers. She is on the Board of Directors of Women in Successful Entrepreneurship (WISE).
Nicole Serralta's exceptional combination of academic achievements, professional certifications, and practical experience make her a standout professional in the technology industry. As she continues to embrace new challenges, her contributions are set to leave a lasting impact on the world of technology and the businesses she collaborates with.
Meet the mind behind the mission — a Fractional CTO and Tech Translator leading with innovation, driven by purpose, and proud to share the story behind Certified Tech Solutions.
It's Time To
call me if...
you are a business owner or startup company looking to take your business to the next level by:
Streamlining Operations
Communicating with your customers efficiently.
Using Automations to market your business.
Learning about analytics and insights
Managing client relationships effectively
Creating integration capabilities with other technology.
Hear what some of our clients have to say about us
Who is my ideal client?
If you have the following frustrations or fears:
Limited Technology Knowledge
Fear of Change
Time Constraints
Lack of Strategy
Budget Concerns
Integration Challenges
Data Security and Privacy Concerns
Overwhelm
What are your desires and aspirations?
Growth / Scalability of your business
Efficiency and Productivity
A Competitive Advantage
Customer Satisfaction
Sustainability
Cost Savings
Work-Life Balance
Innovation
Data Driven Decision Making
Professional Development
Certified Tech Solutions is a Microsoft Certified Professional organization that has been in business since 2021. Nicole Serralta, M.S., MCP has worked in the technology industry for more than 25 years as a Microsoft Certified Professional.